Returns & Refunds
We want you to love your order. If you are not completely happy, you can request a return within 15 days of receiving your items.
How to request a return
- Email us at support.comprafacilenusa@gmail.com within 15 days of delivery.
- Include your order number and the reason for the return.
- We will reply with the next steps and return instructions.
Return conditions
Items should be unused and in their original condition.
Refunds
Once your return is received and approved, we will refund your payment to your original payment method.
Wrong or damaged items
If your order arrives damaged or you received the wrong item, please contact us right away at support.comprafacilenusa@gmail.com with your order number and a photo, and we will make it right.